Privacy Policy
Last Updated: December 30, 2024
1. Introduction
Welcome to Tlodoy, operated by Why&Key Group LLC ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").
2. Information We Collect
2.1 Information You Provide
Account Information:
- Email address
- Display name
- Phone number (optional)
- Profile photo (optional)
Listing Information:
- Item titles and descriptions
- Item photos
- Location information
- Contact preferences
Communications:
- Messages between users
- Support inquiries
2.2 Information Collected Automatically
Device Information:
- Device type and model
- Operating system version
- Unique device identifiers
- App version
Usage Information:
- Features used
- Time spent in the App
- Search queries
- Browsing history within the App
3. How We Use Your Information
We use your information to:
- Provide the Service: Create accounts, display listings, facilitate communications
- Improve the App: Analyze usage patterns, fix bugs, develop new features
- Ensure Safety: Moderate content, prevent fraud, enforce Terms of Service
- Communicate: Send service updates, respond to inquiries
- Personalize: Show relevant listings and recommendations
4. How We Share Your Information
4.1 With Other Users
- Your display name and profile photo are visible to other users
- Item listings are publicly visible within the App
- Messages are shared with the intended recipient
4.2 With Service Providers
We may share information with third-party vendors who provide:
- Cloud hosting (Firebase/Google Cloud)
- Analytics services
- Content moderation services
4.3 For Legal Reasons
We may disclose information:
- To comply with legal obligations
- To protect our rights and safety
- To prevent fraud or illegal activities
- In response to valid legal requests
5. Data Security
We implement security measures to protect your information:
- End-to-end encryption for messages
- Secure data transmission (HTTPS/TLS)
- Regular security audits
- Access controls for our team
6. Data Retention
We retain your information:
- Account Data: Until you delete your account
- Listings: Until you remove them or delete your account
- Messages: Until deleted by users or account deletion
- Usage Data: For up to 24 months for analytics
7. Your Rights and Choices
7.1 Access and Update
You can access and update your profile information through the App settings.
7.2 Delete Account
You can request account deletion by contacting us. This will:
- Remove your profile and listings
- Delete your messages
- Anonymize associated data
7.3 Data Export
Upon request, we can provide a copy of your personal data.
8. Children's Privacy
The App is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect information from children.
9. Third-Party Services
The App uses third-party services that have their own privacy policies:
- Firebase (Google): Authentication, database, storage - Firebase Privacy Policy
- Google Sign-In: Authentication - Google Privacy Policy
- Apple Sign-In: Authentication - Apple Privacy Policy
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through in-app notifications or email.
11. Contact Us
For privacy questions or to exercise your rights, contact us at:
Why&Key Group LLC
Email: support@tlodoy.com
Summary of Key Points
| What | Details |
|---|---|
| Data Collected | Account info, listings, messages, device/usage data |
| Purpose | Provide service, improve app, ensure safety |
| Sharing | With users, service providers, for legal compliance |
| Security | End-to-end encryption, TLS, access controls |
| Your Rights | Access, update, delete, export data |
| Contact | support@tlodoy.com |
By using Tlodoy, you acknowledge that you have read and understood this Privacy Policy.